Transcript/Diploma/Certificate Financial Hold Exemption Policy

Date adopted: 5/14/25

Date revised: 5/15/25

A. Purpose

This policy is in response to Colorado HB22-1049.

B. Scope

This policy applies to all current and former students, excluding foreign students as defined in C.R.S. 23-1-113.5., who have an outstanding debt for tuition, room and board, or other financial aid funds owed to the school and request a transcript, diploma, or certificate. This policy also describes when a student may be subject to a registration hold. 

C. Policy 

1. Individuals may be subject to a transcript, diploma, or certificate hold when such individual owes certain debts to the School for tuition, room and board fees, or financial aid funds.  Individuals will be subject to such a hold when they owe more than $500 and up to 8 months. After 8 months, any money owed will be sent to collections, and certificates will be released. If an individual is subject to such a hold, their transcripts, diplomas, or certificates will not be released unless an exemption applies as outlined in section 2 of this policy.

• Exemptions are granted for individuals who can demonstrate that the transcript/diploma/certificate request is required for one of the following reasons:
  • Job application
  • Transferring to another postsecondary institution
  • Applying for state, federal, or institutional financial aid
  • Pursuit of opportunities in the military or national guard
  • Pursuit of other postsecondary opportunities

• Process and Procedure for Exemptions: Upon submission of a transcript/diploma/certificate request and documentation to verify an exemption, the School will review the request and make a determination regarding whether or not an exemption exists, as outlined in section 2, above.  If it is determined that the individual has a valid exemption, the School will release the requested transcript/diploma/certificate.  If the School determines that the individual does not meet the exemption criteria, the School will provide a written explanation of the denial of the request within seven business days. 

• Individuals have the option to establish a payment plan for an outstanding debt. An individual who wishes to establish a payment plan for a debt owed to the School should contact RouteReady CDL Academy at 303-710-0163 

• Complaints pertaining to HB22-1049 may be submitted to the Colorado Student Loan Ombudsperson via email to CSLSA@coag.gov.